WEBINAR ONDEMAND

Global Change Management with SAP Solution Manager 7.2 ChaRM and ServiceNow

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PUBLISHED: 30 January 2017

DURATION: 45 minutes

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Many customers have a Change Management process that spans continents, departments, and applications, creating complexity for developers and IT support teams who need transparency to assure business applications are not impacted by a change. 

With ServiceNow and ChaRM - Everyone wins. Join this webinar to learn why.

In this presentation we’ll explain:

  • how customers have implemented ChaRM and integrated it with their global ITSM system
  • how ServiceNow and ChaRM work together to create a simple, audit-proof workflow that both developers and support teams can interact with
  • how ServiceNow and ChaRM improve IT processes by providing one holistic view of the IT Change Request landscape.

 

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