Alessandro has more than 14 years of experience in the domain of IT Solutions for Customer Experience. He is currently helping companies implement a new generation of Composite Enterprise Solutions designed to create multi-channel, ultra-tailored customer experiences able to engage the customer throughout the buyer journey.
His area of interest is the design and deployment of Customer Experience Solutions in the context of Digital Transformation. In particular, he focuses on the (r)evolution of the Sales, Marketing and Services processes leveraging state of the art technology like cloud, IoT, machine learning and big data solutions.
Alessandro joined Techedge in 2005 after earning a Master's Degree in Electronic Engineering from Politecnico di Torino, Italy and started his career as a SAP consultant focusing on ERP and CRM products and was one of the pioneers of SAP Cloud for Customer, SAP Marketing Cloud and the SAP Cloud Platform.