Due to the recent crisis, companies' strategies moved from growth and profit, to cash flow and market share keeping in just 3 months. It has been a shock!
We are now approaching the so-called Next Normal: while it's difficult to predict in detail what the future holds for us, the normality we'll be facing is surely going to have a different shape than before. Habits forcibly introduced by the crisis will become part of this Next Normal: remote working, digital signature, collaboration tools just to mention a few... Perceived as disruptive innovation before, they have become a must to run daily business - and will remain so in the future.
"Nothing sparks innovation like a crisis.
This is an opportunity for an existential flex."
Simon Sinek - March 24, 2020
The Next Normal will be not totally new. Recent events have escalated existing priorities and introduced new ones. Strategies to optimize costs or improve productivity were already in place before, but now their relevance is way higher and such goals must be reached in a global scenario never experienced before.
On the other hand, companies that were seeing digital technologies just as an additional opportunity to enrich their physical businesses are now forced to put them at the center of their new strategy. Digital is the enabler of new business models, allows to create brand new revenue streams and is the ingredient to boost the recovery process.
Reduce and optimize costs
to keep your business
up and running
I'm a survivor
Improve efficiency and
increase productivity, adapt to
new business conditions
Back on track
Take advantage of new business
opportunities and exploit
new revenue streams
I'm here to stay
From people, to IT governance: all areas of your organization can benefit from digital initiatives.
Whether your objective is to optimize costs, increase productivity or leverage new business opportunities, we can help you achieve that through a focused portfolio of solutions that can be implemented quickly, with immediate ROI.
We believe in a people-centric approach to any project: enabled by technology, people are the real heart of transformation and responsible for a company’s success.
In line with this vision, our digital advisory services are meant to help our customer’s people to take full advantage of technologies, supporting them in the choice and definition of their digital roadmaps: an innovation journey that always starts from people, to develop solutions truly built around their needs.
Our strong technical background translates into a concrete and pragmatic advisory: we love new, exponential technologies - such as Artificial Intelligence, Augmented Reality, Process Mining, Blockchain, Digital Fabrication, Robotic Process Automation - and we want our customers to design feasible, usable solutions to get real benefits from their adoption. Not just cool: useful is our favorite keyword.
Mixing people, exponential technologies and our own methodology inspired by Design Thinking, we are able to support our customers in optimizing their business processes and factories, increasing efficiency and enabling business model transformation.
With its role in feeding the production process, Supply Chain has always been a key process for any organization and becomes even more critical today.
In the business ecosystem era, companies are no longer stand-alone entities but should be considered as a part of larger networks made of suppliers, consultants, employees, clients and governments. The virtuous interaction of all these players is what makes them able to react and recover from crisis.
Having end-to-end visibility on the Supply Chain, often managed by several transactional systems, is key to reorganize production cycles when facing dramatic changes in demand.
A deep knowledge of suppliers, their capacity and risk exposure is essential to manage win-win relationships, while the ability to source materials and components in a digital and rapid way will allow companies to survive in today’s peculiar scenario, and prepare them to thrive in the near future.
In this new scenario, employees and managers need to orchestrate their processes and tasks from their own devices, in their living rooms: end-to-end monitoring, mobility and smart features such as Google-like searches for all types of documents and data become essential for a real-time, effective decision making.
CHALLENGE | · Simplify the relationship with suppliers · Improve digital collaboration · Streamline proposals evaluation and speed up feedback |
OPPORTUNITY | · Define an easy to replicate process, with simple steps and straightforward forms to collect supplier answers to RFIs/RFPs · Easily replicate form structure and the workflow in seconds · Define scorecards and evaluation rules with few clicks, replicate evaluation structures in seconds with template rules · Segregate access to different evaluators according to needs · Collect gathered information in your data platform to allow enhanced internal collaboration |
WHY? | · Enhance user experience with a Design Thinking oriented approach, leveraging our deep knowledge of exponential technologies as well as procurement processes. · Optimize operations while keeping the focus on the people who run the daily activities. |
TIME TO VALUE | 2 to 4 months - depending to complexity of evaluation steps |
CHALLENGE | · Boost innovation in the digital era · Find the best ideas for developing new products & services · Enhance collaboration between suppliers and buyer |
OPPORTUNITY | · Create a virtual square where you and your suppliers can collaborate on innovative ideas to kick-off the development of new products and services · Easily replicate the collection process structure and the workflow in seconds · Define scorecards and evaluation rules with few clicks, and replicate evaluation structures in seconds with template rules · Stimulate internal employees to propose ideas and share thoughts · Collect gathered information in your data platform to allow enhanced internal collaboration |
WHY? | · Innovation Match allows to collect ideas and to plan the next moves like the development of a Proof-Of-Concept or a contract award to your supplier. · Our solution creates an easy-to-run, structured process and enhances the collaboration between internal entities; it builds up a virtual square where suppliers can easily connect with your company. · All information gathered can be easily retrieved for future use. |
TIME TO VALUE | 2 to 4 months - depending to complexity of evaluation steps |
CHALLENGE | · Avoid components shortages · Anticipate potential disruptions · Monitor end-to-end chain performance · Reduce unplanned parts urgent deliveries |
OPPORTUNITY | · Create a single monitoring view along complex supply chains, anticipate most critical production problems · Leverage big data techniques and modern analysis to improve your SCM processes · Make your working capital more effective by streamlining and optimizing a key process |
WHY? | SCDP provides a single, integrated, timely view of what happens into an end-to-end supply chain, allowing customers to anticipate critical issues and leveraging a fact-based solution to drive suppliers management strategies. |
TIME TO VALUE | 1 to 6 months - depending on the number of systems to be integrated |
CHALLENGE | · Current and prospective suppliers data are spread across systems and stored in various formats · It's hard to have a supplier complete picture, even harder to make meaningful comparisons between suppliers |
OPPORTUNITY | · Collect data and documents in a big data platform and search for them with easy Google-like experience · Gather submerged information and give them value sharing between colleagues and departments when applicable · Segregate access to different data types according to permissions |
WHY? | Easy Find allows to quickly retrieve topic-related information to enhance your understanding of the suppliers context to simplify the decision-making process and to allow the reuse of past data to shorten the execution of tasks. |
TIME TO VALUE | 2 to 4 months - depending to number of data sources to be integrated (file system, ERPs, Cloud solutions, data platform) |
CHALLENGE | · Deeply know your suppliers · Monitor suppliers financial reliability · Define a meaningful way to rate them |
OPPORTUNITY | · Enhance your vendor risk management culture · Plan your supply and source activities according to risk rates · Assess suppliers ability to meet the needs and anticipate potential criticalities · Improve efficiency through automatic scoring vs manual process · Add simulation capabilities to support decisions |
WHY? | · Proven approach and model to produce an overall supplier rating composed by financial, quality, operational inputs and buyers evaluation. · Rating algorithm fully customizable to adapt to your own specific business scenario, current and future |
TIME TO VALUE | 2 to 4 months |
The shape of the Next Normal is still blurred, but production processes have already been stressed up to the limit: we have all witnessed great stories of companies that converted their daily business production to provide surgical masks, sanitizing gel or assisted breathing devices during the peak of the pandemic.
Plants and production lines are running under conditions never experienced before: dramatic changes in demand, reduced presence of operators, increased safety policies are just a few of the elements that drive to a different way of monitoring and managing production activities.
The ability to remotely monitor running plants and simulate performances, digital stress test and maintenance work can enable a modern production, more responsive and flexible, able to support companies in their recovery stage.
CHALLENGE | · Product/Services should be designed with a digital first attitude · Exponential technologies can provide huge benefits, companies need guidance to better exploit them · Digitization is not simply a matter of choosing the right technology, it’s more about finding the right balance to let people leverage it |
OPPORTUNITY | · Design new products for your customers or new apps for your employees in a human-centric way · Infuse a digital first attitude · Optimize your business process and your operations, create new products and explore new ideas · Identify opportunities for new digital assets and design new solutions |
WHY? | We provide pragmatic digital advisory because we have technology in our DNA; we have developed own methodologies to guide customers from digital onboarding to produce their own IP assets. Design thinking is used to envision and shape customer success. |
TIME TO VALUE | 2 to 4 months |
CHALLENGE | · Being remote limits a lot the tasks required to control plant operations in the classic way · New policies reduce the number of people that can be present in the plant or the time they can spend there · The physical “I’m here, I see, I manage” paradigm is no longer applicable to the same extent as before |
OPPORTUNITY | · Move from having plant real-time data available only in control rooms to access them from everywhere, securely and with full history · Fully secure access to data, even from mobile devices · Improve plants performance with real-time monitoring, historical analysis , KPI management · Dramatically reduce reaction time in case of warnings or issues |
WHY? | · Competence and experiences on real-time database to monitor high-volume, critical production processes (e.g. Refinery, Energy Production, Chemicals) · Hands-on, real world experience on Industrial Cybersecurity · ICT engineers and Automation engineers (Chemical/Production/Nuclear) in a single team |
TIME TO VALUE | 3 to 5 months |
CHALLENGE | · On-site or most likely on remote, there’s the need to simulate plants’ operational conditions · Because of the dramatic demand changes, plants could be converted to new production or to operate under conditions never faced before |
OPPORTUNITY | · Equipment or plant simulation based on industry standard tools (HYSYS, Unisim, …) to prevent faults and improve performance · Create digital twin applications to monitor equipment and simulate operational conditions with no safety risk exposure · Compare simulated performance against actual performance to identify degradation and improve operations |
WHY? | Our expertise in data gathering, rigorous simulation, web applications is a perfect mix to design and implement digital twin solutions. We gained huge experience on critical production processes, with extremely challenging conditions and constraints |
TIME TO VALUE | 4 to 6 months |
During lockdown, the value of eCommerce and digital sales has become clear. The digital channel, born to complement and extend physical stores, quickly became the only option for many businesses - and will likely remain the preferred channel in the upcoming future. For many companies, not selling online means not selling at all.
Establishing trust between buyers and vendors is a key element to sell more and better. In physical retail stores, such trust is gained mainly through human interactions - but you can establish the same trust in the digital world, by delivering delightful, consistent and omnichannel experiences to your customers.
To achieve that and distinguish yourself from the competition, you need an efficient eCommerce site along with the ability to build an end-to-end customer journey to guide your clients through all phases of their buying process - from the item selection, to the purchase experience and post-sale services.
Whether you have a B2B or B2C business, engaging your customers with excellent online shopping experiences will get your brand straight to their heart.
CHALLENGE | · Consistency in a multi-channel environment · Superior user experience, in B2B as well as B2C |
OPPORTUNITY | · Digital platforms to manage complexity and provide an integrated view of your business · Collect and analyze e2e complex customer journeys to anticipate future needs · B2C user experience is the benchmark, people in business want the same easiness they are used to in personal shopping |
WHY? | We have B2B accelerators as a result of many integrated solutions implementations. On top of market leading digital commerce platforms we add Lookcast, a proprietary solution to ensure product catalog consistency and information quality across channels, |
TIME TO VALUE | 3 to 4 months |
CHALLENGE | · Deliver unique and effective customer experiences · Provide a consistent customer journey across digital and physical channels |
OPPORTUNITY | · High quality product catalog production, a single place to manage both digital and physical · Creation of interactive virtual shopping experiences · Consistency of products information across channels · Customer journey tracking to improve the experience |
WHY? | · Lookcast adds unique value to eCommerce propositions. · A set of business content publishing templates (both B2B and B2C) are available. · We have developed a connector for SAP C/4HANA Commerce, certified by SAP |
TIME TO VALUE | 2 to 4 weeks |
CHALLENGE | · Physical presence is a high risk · Contact centers poorly designed for omnichannel · Low automation, low quality |
OPPORTUNITY | · All inbound and outbound channels management in a virtual contact center · System configuration and integration with customer data is a matter of weeks · More extensive integration with complementary applications (e.g. portals, eCommerce,...) can be phased and “as-a-Service” |
WHY? | By leveraging Amazon Connect we virtualize contact center processes with an architecture that can scale up and down according to customer needs, enabling a pay-per-use approach while keeping full visibility on operational effectiveness and resource optimization. We can add more value complementing with chatbots and ML solutions |
TIME TO VALUE | Evaluation: 2 to 4 weeks MVP: 3 to 6 weeks |
CHALLENGE | · Lack of specialized personnel in plants for incidents resolution · Expert can’t be moved on the field, knowledge is trapped |
OPPORTUNITY | · Through a web/mobile solution technicians involved in repair or maintenance tasks on the field receive support from remote experts in an easy and intuitive way · People remote can see what the people on the field see, they can annotate, chat and directly talk · Experts productivity highly increased |
WHY? | The solution is based on market tools (INNOVAE, ARIOS) for immediate deployment, no platform or application installation required. Techedge can extend out-of-the-box capability and integrate the solution with other applications already in place (e.g. field service management, ticketing system,...) |
TIME TO VALUE | 1 to 4 weeks |
Cash is king – and it’s even more important today, representing the oxygen for companies who need to sustain their business during the crisis and prepare to recover.
Sailing in the storm requires more frequent adjustments of the route: financial monitoring has increased, as well as board meetings that are now held digitally on a weekly basis, or even more often.
Increased control on cash flow and tight monitoring on costs structure have to be complemented with enhanced planning and simulation capabilities.
Best, worst and most-likely scenarios - typical outcomes of spreadsheet-based simulations - are not meaningful enough today. Organizations need the ability to predict the level of risk associated to every scenario: what risks are they taking by implementing a certain business decision, and what is their probability of success?
The role of Administration, Finance & Control is critical in preparing the condition for recovery: the balance between the immediate need for cost reduction and a mid-term strategy of cost optimization defines in which position each company will be once the economy starts running again.
CHALLENGE | · Standard simulation approaches (e.g. best, worst & most likely scenarios) fall short in uncertain times · Risk modeling is a must to obtain meaningful outcomes |
OPPORTUNITY | · Every financial simulation and model has embedded risk elements: the ability to include them in the processes greatly improve the accuracy and meaningfulness of plans and forecasts. · The solution allows 95%+ savings on model preparation time (vs Excel) and dramatically shorten simulation time while improving quality. |
WHY? | By leveraging Monte Carlo Method, RISKTURN (proprietary solution) performs thousands of simulations in a few seconds and provides a distribution of possible outcomes with related probability and risk associated, allowing reliable quantitative decision making. Typical KPIs (ROI, NPV, VaR, CFaR, IRR,..) are calculated out of the box |
TIME TO VALUE | 1 to 4 weeks |
CHALLENGE | · Quite often CF Planning is disconnected from P&L and B/S · Transactional treasury tools don’t support advanced planning |
OPPORTUNITY | · Improve cash management and forecasting · More comprehensive and integrated view on financing and capital allocation · Better monitor and control on cash-flow with built-in simulation support |
WHY? | We leverage FIT (Finance Integrated Planning) a planning framework built collecting years of successful implementations and customer requirements. We can deploy it on the most common EPM platforms (Oracle, SAP, Tagetik) to speed up the configuration process. |
TIME TO VALUE | 1.5 to 3 months |
CHALLENGE | · As a direct consequence of the crisis, many countries are applying special taxation policies to companies. · The fiscal department needs a full tax coverage by an automated process , to manage and plan new tax related actions |
OPPORTUNITY | · Improve Taxation Management Process facilitating users in data acquisition, calculation and data transmission to local Tax Agency and internal systems · Agile in adapting to change of taxation by local government · Enable simulation and forecasting |
WHY? | · Techedge provides a model and a methodology to optimize processes, along with a team of highly qualified professionals experienced in local taxes. · The solution is based on a Techedge proprietary tool that leverage Microsoft Office as front-end for an immediate user experience and a near-zero learning curve |
TIME TO VALUE | 2 to 5 months |
CHALLENGE | · In a time when cutting unnecessary spend is of the highest priority, most businesses do not have the required level of visibility into their data to make significant changes/decisions. |
OPPORTUNITY | · Business Analytics pulls data in real-time to identify unprofitable products or customers enabling immediate cost savings · This data can be viewed and navigated from any device allowing for faster/more informed decision making |
WHY? | Our expertise across multiple analytics platforms and technologies allows us to focus on the ideal solution specific to your challenges. |
TIME TO VALUE | 2 to 4 months |
The resilience of your systems - infrastructure, networks, applications, data – is key to prevent outages, minimize their impacts and be able to recover quickly.
But unless running data centers across the globe is your core business, the ability of your company to face major disruptive events is time lower than the capabilities of a global cloud provider – it’s a simple matter of investments and scale.
Relying on cloud services to run the business, completely or in part, has proved to be a major advantage for organizations while facing the emergency. We experienced this ourselves: at Techedge we were able to shut down all physical offices around the world and switch to 100% smart working in just a weekend. Collaboration never stopped, web conferencing saw a 20x increase – with no disruption, thanks to our cloud providers.
Cloud can drive additional value not only through enhanced collaboration and remote working capabilities. Cloud platforms, in fact, allow to develop quick and effective solutions to address contingent needs: combining ready-to-use services, DevOps and serverless architectures, organizations can introduce smart solutions in a short time, with an extremely fast ROI.
Robotic Process Automation and Orchestration is another effective mean to reach cost optimization and increased efficiency: organizations can assign repetitive, low value-added tasks to robots, increasing productivity and quality while freeing up valuable human resources.
CHALLENGE | Automate repetitive and time consuming tasks, preserving time for added value activities |
OPPORTUNITY | · Rapidly identify and automate multiple tasks along complex business processes. · Increase efficiency and quality while freeing-up valuable resources · Use a combination of methodology and market leading technologies to deliver high, repeatable value in a short time frame. |
WHY? | · We automate business processes in a wide variety of Industries, covering business processes from Accounting to Asset management, through Supply Chain and HR. · Our own methodology based on Design Thinking create employees engagement for a faster adoption and optimized change management |
TIME TO VALUE | 1 to 4 months |
CHALLENGE | Orchestrate complex workflows that require interaction between humans and systems |
OPPORTUNITY | · Rapidly identify and automate the largest number of business processes, to increase productivity. · Orchestrate people and robots in a unique workflow to allow a seamless coordination. · Reduce time to complete tasks and workflows, avoid email, chat or voice exchange on relevant information |
WHY? | · We develop workflow automation for several industries based on the best Low Code Automation Platforms available on the market · Our own methodology based on Design Thinking creates employee engagement for faster adoption and optimized change management. |
TIME TO VALUE | 2 to 4 months |
CHALLENGE | · Shifting from project to product/service · Implement new solutions leveraging on new Cloud technologies with low risks and low budget |
OPPORTUNITY | · Filling business gaps creating incremental solutions with an agile approach, reducing risks, budget commitment, time-to-market and TCO thanks to the adoption of Cloud technology. · Business value can be quickly delivered and can be increased with a phased approach. · Smart, business oriented solutions complement and extend the value of the investments done on enterprise platforms like ERP & CRM |
WHY? | · Techedge focus on Cloud Native Solutions is demonstrated by the 100+ experienced consultants focused on this area, competences ranging from UX design to smart coding, passing through process integration and mobile development. · We are active partner of all global cloud providers (Microsoft, AWS, Google, Oracle) with certified competencies and experiences on all of them. |
TIME TO VALUE | 1 to 3 months |
Technology-driven companies are in a better position to manage disruptive situations and, moreover, recover from them.
Having a digital workforce equipped with laptops, mobiles, connectivity devices along with a cloud-based collaboration system, represents a clear advantage when you have to react quickly in unexpected circumstances. At Techedge, thanks to such an organization, we were able to activate smart working for more than 2,000 people in 11 countries in a couple of days, by simply sending an email.
Technology plays an important role in managing downturns, enabling smart working and collaboration - but there are other key elements to take into consideration.
While working remotely, employees need more than ever to receive timely and effective communications, feel supported and still part of a team.
Moreover, organizations need to equip themselves to make everyone feel safe in the present and, more importantly, in the future when they will be back to their offices under unprecedented circumstances and policies.
CHALLENGE | · People working in physical workplaces need to track contacts to report and analyze probability of infection exposure |
OPPORTUNITY | · Zero learning curve for a solution of immediate usage · Plug & Play to immediately start to increase workplaces safety · Easy to configure to map your physical locations · No mandatory rules, the solution implements your own policies |
WHY? | · Result of our Cloud Native approach, this solution is easy to adopt by design; tracking it’s based on employees voluntary actions to avoid privacy issues. · Configuration is totally open to provide customers with full flexibility (e,g, activate tracking just on a portion of a plant or office) · Nothing to install to avoid end users devices issues. |
TIME TO VALUE | · Solution immediately available in SaaS mode · 1 to 2 weeks to configure customer locations |
CHALLENGE | · Returning back to workplaces is under new rules and policies; office capacity is lowered, companies have to avoid crowds of people during entry and exit periods, for many businesses the next normal will be smart working so going to physical offices will require approvals. · “Safety first” will be the motto. |
OPPORTUNITY | · Plug & Play to immediately start to manage your workplaces, down to single seat granularity · Approval workflows to monitor space usage and enhance employees safety · Optimize workspace usage to reduce maintenance, cleaning and sanitation costs |
WHY? | · This cloud native solution can be used standalone or integrated with Employees tracker. · Since the very early days of the lockdown we have been close to our customers to help them to address brand new needs and to enforce work procedures never considered before · Techedge as company faces the very same problems and this make ourselves the first customer to satisfy |
TIME TO VALUE | · Solution immediately available in SaaS mode · 1 to 2 weeks to configure customer locations |
CHALLENGE | Smart Working is not just a digital enabled way to work, it’s a managerial philosophy that puts people at the center and shares empowerment, autonomy, voluntariness, flexibility. |
OPPORTUNITY | · Work Processes Review with a digital approach · People Well-Being: Objective- based KPI, Collaboration, Digital soft skills. · More Efficiency thanks to better time management and digital support (Digital Advisory, Paperless Process, Business Orchestration) · Less Costs (Real-Estate, Travel, Employees Benefits, Time Saving) |
WHY? | Enablement can be delivered on a large digital ecosystem including Collaborative Platforms (G-Suite, Microsoft, Mural), Cloud Infrastructures (VPN, Remote Desktop), Training platforms (ELearning, Udemy, Webinar) Project/Employee Management Tools (G-Suite, SuccessFactor, SAP), Digital HR & Admin (ADP, RPA) |
TIME TO VALUE | 1 to 2 months - for Process Review in Digital Approach |
Communication is the most powerful tool every Captain has. Whether the ship is navigating in shallow waters or through stormy seas, everybody needs to know that there is someone at the helm who is safely leading the crew. This is achieved through consistent and transparent communication on all strategic direction, decisions and consequent actions.
Alignment between strategy and operations is an everyday need. In crisis times, a company’s success can easily be measured by the overall clarity of communication and the level of cooperation as management meetings are typically increased and monitoring tasks intensified. At Techedge, starting immediately from the first week of lockdown, we activated a Management task force with bi-weekly virtual meetings to keep all countries aligned on the impacts, recovery strategies and actions in place to ensure employees' safety and business continuity.
Internal and external communications are equally important in business. With companies struggling to obtain financing from banks and investors, the ability to communicate an ethical and sustainable business can make all the difference. This means that non-financial aspects are of crucial relevance in driving investment decisions.
In short, organizations able to clearly communicate their positive social impact and robust governance policies are more likely to attract investors and obtain money at a lower cost
CHALLENGE | · Sustainability data is often dispersed and the process is highly manual, reporting is inaccurate and consume a lot of resources |
OPPORTUNITY | · The recent crisis has posed further attention on the ability of companies to implement effective and rapid governance. · Gather data, calculate KPIs, measure effectiveness of ESG initiatives is not only a brand value but has more and more effect on access to credit and to attract investors. |
WHY? | · The ESGeo sustainability intelligence platform is a rapid to deploy and cost effective solution for companies who report on sustainability metrics. · Thanks to its end to end process coverage, ESGeo cuts out manual data collection, supplying full auditable GRI approved sustainability reports. |
TIME TO VALUE | Solution immediately available in SaaS mode, custom KPI can be added to standard model. |
CHALLENGE | · Periodic Disclosure Reporting, ranging from internal management reporting to public financial disclosure, is a resource-consuming task, often based on lots of manual activities with actors belonging to different departments coordinated by emails and phone calls. |
OPPORTUNITY | · Shorten time-to-report while improving collaboration · Increase information quality and consistency · Introduce a robust workflow and clear segregation of duties · Enable a fully auditable process to enforce transparency policies in company's communications |
WHY? | · Sturnis 365 is a proprietary solution based on a highly innovative approach called Inversed Design that starts from final reports to automatically produce the underlying data model, dramatically reducing implementation time. · The solution is immediately available on Azure Cloud and fully integrated with Microsoft Office to grant end-users with a near-zero learning curve. · The solution supports iXBRL communication protocol to be immediately compliant with financial disclosure policies. |
TIME TO VALUE | 3 to 8 weeks - depending on the type of reporting |
Digital transformation and change management are strongly coupled: they are born together, and both necessary to make organizations innovate and evolve while keeping the right balance.
Digital transformation is a main driver for enterprises’ organizational changes, and such changes must be supported and managed as a part of the transformation project itself.
In fact, introducing a new technology isn’t just about technology: you’re changing systems and operational models, possibly creating gaps in people’s usual processes and routines.
Every time change management is required, we offer our customers full support in the methodological approach and subsequent implementation of change management processes, guiding them in a structured plan from the initial gap analysis, to communication, onboarding and final adoption.