SAP Application and Technology Services

Our aim is to enable our SAP customers to focus on the business value of the digital ecosystem, while we work from 360 degrees (strategy, consulting, technology, implementation, support) to enable it.

We offer a proactive governance of integration processes with continuous and controlled improvement and optimizations, while granting our customers the access to a global network of resources, competencies, experiences and best practices.

Our approach counts on critical key experience areas:

• EXPERIENCE - to automate and standardize simple tasks
• EXPERTISE - to manage complex contexts and needs, leveraging standards and best practices
• OWNERSHIP - to drive proactive improvement to avoid failures and repetition
• TRANSPARENCY - to communicate effectively thanks to clear expectations and engagement rules

Techedge leverages its proprietary Edge+ Managed Services methodology to ensure high quality service to its customers from the moment managed services begin.

Edge+ Managed Services is a support and delivery Service Methodology that accounts for an interactive relationship between customer and service provider. The methodology is  articulated in four phases: Shape, Identify, Manage and Innovate - all of which consist of collaborative processes and activities that follow the ITIL Service Management Best Practices and Guidelines.