Digital market leaders must run their own digital operations seamlessly to fully leverage the advantage provided by technology. With our managed services, we run and maintain your enterprise systems and applications, ensuring you can focus on your business.
Our specific packaged offering for managed services is designed to help you pick the best option for your organization while providing an immediate understanding of the price range and deliverables. We offer packages for application management, integration management, cloud management and SAP Basis management - all available in different sizes, to best fit your needs in terms of scope, availability, volume and service levels.
Browse our SEAMLESS SERVICES packages and contact us for more information!
Our packages can be activated independently or easily assembled each other.
• They can be smoothly activated since the Taking Charge phase is included into the monthly fee.
• They have a common set of predefined sizes (Essential, Standard, Advanced, Enterprise) that can be further tailored to any specific requirements.• Each size corresponds to:
We deliver the services:
• Providing a named contact (Service Delivery Manager)
• According to the ITIL practice
• Including the right to use our Jira Service Management solution configured to keep track of the tickets, service requests and events required to monitor the Service Levels. It provides a 360° view of all the activated services and the compliance with the Service Level Agreements,
We run your enterprise systems in the cloud
We run your SAP systems as a Service
(*) Standard / Advanced / Enterprise have embedded SLAs and On-call Rotation services which make the On Demand Requests not applicable due to the greater level of service
We help you increase the value of your ERP platform investment
We run your integration as a service
Seamless Services packages: request more information
* The package descriptions and pricing information contained in this page and all other related documents are provided as a guideline only, subject to change without notice and do not constitute an offer or contract. Pricing may vary depending on your specific requirements and geographic location. Please contact your account manager to obtain a detailed quote.