CASE STUDY

Harmonizing IT Change Release Management

The chemistry between Solvay and SAP Solution Manager’s ChaRM

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 "The implementation of SAP Solution Manager Charm has allowed Solvay to achieve its most challenging goal: a single change management process in place!"

(Maria Pasquale, Business Relationship Manager)

 

ABOUT THE CLIENT

Founded in 1863, Solvay S.A. is a global chemical company operating in 53 countries, with more than 30,000 employees, 145 sites and 21 major R&D centers. The company serves diversified markets worldwide, from consumer goods to energy.

EXECUTIVE SUMMARY

Following the acquisition of Rhodia, Solvay’s IT organization became responsible for the governance of a larger landscape, consisting of approximately 60 SAP and 150 non-SAP environments. In addition, Rhodia’s IT governance and change management processes were completely different from the ones in use at Solvay, creating an additional layer of complexity and risk. Leveraging SAP Solution Manager’s ChaRM Solvay was able to create a single central Change Release Management process that allowed them to monitor every single change throughout the company, harmonizing the governance of support services and simplifying the end to end change management process across the entire value chain of the “new Solvay”. 

HIGHLIGHTS

  • GO LIVE on the main business critical lanscapes in 18 WEEKS

  • A robust solution to CENTRALLY MANAGE, RELEASE, TRACK and TRACE CHANGES to every system with a single process

  • SIMPLIFIED GOVERNANCE and MITIGATED RISKS associated to the change and release management processes throughout the entire company

  • FULL CONTROL and VISIBILITY over the activities of development, quality control and release on the entire SAP and non-SAP landscapes
     

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